General Delivery Information
All delivery charges are quoted inclusive of Value Added Tax (VAT). All deliveries are subject to product availability.

The order cut-off time is 15:00 EET (GMT+2). Orders placed before this time on a normal business day will be processed on the same day. Orders placed after this time will be processed on the following normal business day. Delivery costs are quoted for each order and are not dependant on the number of items being delivered.

There is NO minimum order value. We deliver only in European Union at this moment.

When your goods have been despatched we will send you an Order Confirmation e-mail.
We usually despatch orders within 2 to 5 working days. Exceptions are communicated to the customer by phone or email by our sales team.
Due to objective reasons we can not guarantee delivery in time slot requested by our clients. Establishing delivery details will be made by phone with the delivery teams.
All deliveries are sent from Bucharest using couriers and generally arrive within 3 to 5 business days in the European Union.

Delivery charges for EU:
- FREE - for orders over 200;
- 20 - for orders with total value under 200.

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